Privacy Policy

Last updated: April 2025

At Akita Digital Innovation, we are committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights regarding that data.

1. Information We Collect

When you contact us through our website, we collect the following personal information:

•Name — to address you appropriately

•Email address — to respond to your enquiry

•Phone number — if provided voluntarily

•Project details and messages — the content you share with us via our contact form or WhatsApp

We do not collect payment information directly. Any payment processing is handled through secure third-party providers.

2. How We Use Your Information

We use the information you provide solely to:

•Respond to your project enquiries and questions

•Provide the services you have requested

•Send project updates and relevant communications

•Improve our services and website experience

We will never sell, rent, or trade your personal information to any third party for marketing purposes.

3. How We Store and Protect Your Data

Your information is transmitted via WhatsApp and email, both of which use industry-standard encryption. We take reasonable steps to protect your data from unauthorised access, disclosure, or loss.

We retain your contact information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law.

4. Third-Party Services

Our website uses the following third-party services, each with their own privacy policies:

•Google Maps — to display our office location. Google may collect data as described in Google's Privacy Policy.

•WhatsApp (Meta) — for project enquiries. Messages sent via WhatsApp are subject to Meta's Privacy Policy.

•Vercel — our website is hosted on Vercel, which may collect standard server logs.

We encourage you to review the privacy policies of these third-party providers.

5. Cookies

Our website does not use tracking cookies or advertising cookies. We may use essential cookies required for the website to function correctly. No personal data is stored in these cookies.

6. Your Rights

You have the right to:

•Access — request a copy of the personal data we hold about you

•Correction — ask us to correct inaccurate or incomplete information

•Deletion — request that we delete your personal data

•Objection — object to our use of your data

To exercise any of these rights, please contact us at hello@akitaent.com.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Akita Digital Innovation

179 Hameediya Mawatha, Watadeniya, Welamboda, Gampola 20500, Sri Lanka

Email: hello@akitaent.com

Phone: +94 76 100 4825