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Terms of Service

Last updated: April 2025

These Terms of Service govern your use of the Akita Digital Innovation website and the services we provide. Please read them carefully before engaging with us.

1. Acceptance of Terms

By accessing our website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services or website.

These terms apply to all visitors, clients, and others who access or use our services.

2. Services Provided

Akita Digital Innovation provides the following digital services:

•Web Design & Development

•Mobile App Development

•Cloud Solutions & Hosting

•Digital Marketing

•IT Consulting & Support

•Data & Analytics Solutions

The scope, timeline, and deliverables for each project are agreed upon in a separate written agreement or proposal before work commences.

3. Project Agreements & Payments

All projects are governed by a separate written agreement (proposal or contract) that outlines the specific scope of work, timeline, milestones, and payment terms.

General payment terms:

•A deposit is required before work begins on any project

•Remaining payments are tied to agreed milestones or delivery

•Invoices are payable within 7 days of issue unless otherwise agreed

•Late payments may result in work being paused until outstanding amounts are settled

We reserve the right to adjust our pricing for new projects at any time. Agreed pricing for active projects will not change.

4. Intellectual Property

Upon receipt of full payment, the client receives full ownership of the final deliverables (source code, designs, content) as specified in the project agreement.

Akita Digital Innovation retains the right to:

•Display the completed work in our portfolio

•Reference the client relationship in our marketing materials (with discretion)

Any third-party tools, frameworks, or libraries used in a project remain subject to their respective licences.

5. Client Responsibilities

To ensure a successful project, clients agree to:

•Provide accurate and complete information required for the project

•Review and provide feedback within agreed timescales

•Ensure they have the right to use any content (text, images, logos) they supply to us

•Not use our services for any unlawful, harmful, or deceptive purpose

Delays caused by late client feedback or content delivery may affect project timelines. We are not liable for such delays.

6. Revisions and Changes

The number of revision rounds included in a project is specified in the project agreement. Requests beyond the agreed scope may be quoted as additional work.

Significant changes to the project scope after work has begun (change of requirements, redesign requests, additional features) will require a revised agreement and may affect the timeline and cost.

7. Confidentiality

We treat all client information as confidential. We will not disclose your business information, project details, or proprietary data to any third party without your prior written consent, except where required by law.

8. Limitation of Liability

Akita Digital Innovation provides its services on a best-effort basis. We are not liable for:

•Indirect, incidental, or consequential damages arising from the use of our services

•Loss of revenue or data caused by third-party services, hosting providers, or factors outside our control

•Downtime, security breaches, or performance issues attributable to third-party platforms

Our total liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

9. Termination

Either party may terminate a project engagement with written notice. Upon termination:

•The client will be invoiced for all work completed up to the termination date

•Akita Digital Innovation will deliver all completed work and assets to the client upon receipt of final payment

•Deposits are non-refundable unless Akita Digital Innovation is unable to commence the agreed work

10. Website Use

You may use our website for lawful purposes only. You must not:

•Attempt to gain unauthorised access to any part of the website

•Use the website to transmit harmful, offensive, or misleading content

•Reproduce or distribute website content without our written permission

We reserve the right to update, modify, or discontinue the website at any time without notice.

11. Governing Law

These Terms of Service are governed by the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.

12. Changes to These Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Akita Digital Innovation

179 Hameediya Mawatha, Watadeniya, Welamboda, Gampola 20500, Sri Lanka

Email: hello@akitaent.com

Phone: +94 76 100 4825